How Can We Help You?
Find answers to the most common questions about BMFLY's B2B flight booking platform.
Account & Registration
5 questions
Click 'Register Now' on the homepage and fill in your agency details including trade licence number, contact information, and bank details. Our team will verify and activate your account within 1–2 business days.
You will need your Trade Licence, TIN Certificate, NID of the authorised person, and a passport-size photo. For IATA-certified agencies, your IATA number is also required.
Yes. Professional and Enterprise plan subscribers can create multiple sub-agent logins under a single agency account with customisable permission levels.
Click 'Forgot Password' on the login page and enter your registered email address. A password reset link will be sent within a few minutes. Check your spam folder if you don't see it.
Yes. Go to Settings → Agency Profile in your dashboard to update your contact details, bank information, or upload new documents at any time.
Still have questions?
Our support team is available 24/7 to help with any queries about your account, bookings, or payments.